SHIPPING & RETURNS
All items that we have in stock will be dispatched as soon as possible, we usually give a time between 3-5 Business days (UK orders) depending on destination. However Items that are out of stock or special orders may take longer. For these items we will advise on order. There will also be a charge for delivery of orders. This will vary from item to item, destination and on the quantity. Postage costs will be quoted with listed items in stock and on sale.
All claims for returns must be made within 28 days of receipt of merchandise. Items must be first returned in the condition they arrived before any credit is given back to customers. We would appreciate reasons for return. If the item you receive is faulty we will give you the option for a refund or replacement of the item. If you have used items such as gloves then we will not refund the amount due to hygiene reasons.